Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

During weekends, public holidays, promotional periods, and times of high order volume, processing may take additional time. We always aim to prepare and dispatch orders as quickly as possible.

Shipping & Delivery

We offer shipping to customers in the United States and other eligible destinations.

Estimated delivery times are:

  • United States: 5–10 business days
  • United Kingdom: 7–14 business days
  • Canada: 7–14 business days
  • International Orders: 7–20 business days

Delivery times are estimates and may vary because of carrier delays, customs procedures, weather conditions, holidays, or other circumstances outside our control.

Shipping Charges

Applicable shipping charges are calculated and displayed during checkout before you complete your purchase.

Any free-shipping promotion or special shipping offer will be shown on the website or during checkout and may be subject to specific conditions.

Order Tracking

Once your order has been dispatched, tracking information may be provided when available.

You can use the tracking number supplied by the shipping carrier to monitor your shipment and check its delivery progress.

Please allow some time for tracking information to become active after dispatch.

International Shipping

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated during checkout.

Customs processing may also affect the estimated delivery time.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully check your name, address, city, state, ZIP or postal code, country, and contact details before completing your purchase.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply if the package needs to be reshipped.

Delayed or Missing Packages

If your order does not arrive within the estimated delivery period, please check your tracking information first.

Delays can occur because of carrier issues, customs inspections, severe weather, public holidays, or high shipping volumes.

If your package appears to be lost or significantly delayed, please contact our support team for assistance.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible after delivery.

We may request photographs of the package, shipping label, and damaged items to help investigate the issue. Please keep the original packaging until the matter has been resolved.

Contact Us

If you have any questions about shipping, delivery, tracking, or your order, please contact our customer support team through the Contact Us page.

We will do our best to assist you with your shipping-related concerns.

Policy Updates

Bad Son may update this Shipping Policy from time to time to reflect changes to our shipping services or procedures.